January 8, 2024



Organisational Performance (OP)

Designed to allow aspiring and existing leaders and managers to manage effectively and efficiently to achieve the best outcomes for the individual, the organisation and all key stakeholders

Delivering outcomes (OP3)

CompetencyAdministerial roleManagerial roleStrategic role
OP3.2 Measuring outcomesIs able to understand how success is measured and can monitor success using given tools and metricsIs able to measure and analyse success against defined tools and metrics, and can act accordingly to the outcomes and is able to decide and implement appropriate systems of successful outcomes measurementIs able to build a performance culture in which systems of continuous outcomes measurement are used to improve efficiency, effectiveness productivity, quality, and individual and stakeholder satisfaction
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