New figures show 6.5 million online consultation requests were submitted to GPs in September 2025, up half compared to the same period last year [4.4 million in September 2024].
From October 1, every GP practice in England has been required to keep their online consultation platform open for the duration of their working hours for non-urgent appointment requests, medication queries, and admin requests.
Read more – NHSE (30/10/25)