There is an ‘urgent’ need to restore public trust in general practice, and remote consulting in particular, following months of ‘negative’ media coverage.

The latest NHS Digital data for appointments shows 60% of appointments in general practice took place face-to-face in October, with 35% over the phone, and just 0.49% through video or online. By comparison, in May, 47% of consultations were conducted face-to-face and 48% by telephone. 

Read more – Management in Practice (9/12/20)