August 2, 2024

Practices and ICBs need patient communication plan

Practices need plans in place to ‘proactively’ communicate with patients about any changes of services should the BMA’s proposed GP industrial action go ahead from August 1, NHS England has said.

NHS England has said it will also provide a communications toolkit for ICBs to use, so patients are informed about the collective action and given ‘clear instructions on how they can continue to access services’.

Read more – Management in Practice (25/7/24)

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