PART ONE

Self-Performance (SP)

Designed to allow aspiring and existing leaders and managers to make and use of informed processes that meet ethical and organisational requirements and help achieve organisational goals and objectives.

Communication (SP3)

Competency	Administerial role	Managerial role	Strategic role
PSF16 SP3.5 Communication styles	Is able to recognise the most appropriate style for communicating effectively	Is able to communicate effectively in the appropriate style and deal with complex issues	Is able to present clearly strategic and complex information to all stakeholders