PART ONE

Self-Performance (SP)

Designed to allow aspiring and existing leaders and managers to make and use of informed processes that meet ethical and organisational requirements and help achieve organisational goals and objectives.

Communication (SP3)

Competency	Administerial role	Managerial role	Strategic role
PSF15 SP3.4 Effective influence	To be able to appropriately use negotiation and persuasion skills to gain the support of team	To be able to demonstrate a range of influencing skills in all areas of line management	To be able to influence others by highlighting the benefits of strategies, ideas and plans for both the individual and the organisation