PART ONE

Self-Performance (SP)

Designed to allow aspiring and existing leaders and managers to make and use of informed processes that meet ethical and organisational requirements and help achieve organisational goals and objectives.

Communication (SP3)

Competency	Administerial role	Managerial role	Strategic role
PSF13 SP3.2 Clear messaging	Is able to use informal mechanisms to check that all messages have been understood	Is able to set up processes to check that all messages have met expectations and delivered desired outcome(s)	Is able to use formal feedback to verify strategic messaging and is able to create a transparent environment ensuring trust is established