Practice managers bear a ‘disproportionate workload’ in managing the effects of patient violence and abuse towards staff without structured support unless they request it from partners, a study has said.

The qualitative study published in the British Journal of General Practice called for system-level support for practice managers, recognising that they are responsible for ‘supporting affected staff while managing incident-related impacts on themselves and on service delivery’.

Read more – Management in Practice (29/10/26)0