From tomorrow, the NHS App will show patients in England the average waiting time to patients (aged 16 over) who are referred into a speciality at NHS acute trusts. Patients will see that they are on a waiting list and the estimated month their first hospital treatment will take place.
The rollout of this functionality follows a trial period at Kingston Hospital, where staff worked with NHS England to monitor progress across the trust’s telephony system, PALS service and local GPs.
Read more – Management in Practice (29/1/24)