November 11, 2021

CQC rating drops

CQC inspected the service in August to look at how safe, effective and well-run the service was. Caring and responsive were not inspected on this occasion.

Staff were not properly trained and they were unclear about their roles and responsibilities, policies were out of date, audits were not carried out to identify risks and issues, and the service did not undertake regular governance meetings to review performance and share learnings with the team.

Read more – CQC News (4/11/21)

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