July 15, 2022

Continuity of care

A new quality indicator of ‘usual provider of care’ (UPC) should be considered to try and improve patient satisfaction in primary care services, a study has suggested.

It found that there was a ‘strong correlation’ between those patients saying they were able to speak to their preferred GP and the UPC score for the practice over a two-year period.

Read more – Management in Practice (8/7/22)

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