February 25, 2022

Significant rise in practice complaints

CQC data has shown a 176% increase in people reporting a bad experience from GP providers in 2021 after the launch of its ‘Give feedback on care’ portal.

However, GPs have expressed concerns that this amounts to the CQC ‘soliciting negative comments’ about GP practices, and the figures are a ‘gross misrepresentation’ of patients’ feelings about general practice.

Read more – Management in Practice (16/2/22)

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