May 21, 2021

NHS England orders GPs to offer face-to-face appointments to all patients

In a letter to practices published last night, NHS England said practices should ‘respect preferences’ for face-to-face care ‘unless there are good clinical reasons to the contrary’, such as the patient displaying Covid symptoms.

Meanwhile, NHS England said ‘all practice receptions should be open to patients’ to ensure no one is disadvantaged by a lack of digital access.

Read more – Management in Practice (14/5/21)

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